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Privacy Policy

Your privacy is important to RISING SUN PRODUCTIONS, LLC. This Privacy Policy explains how information may be collected, used, maintained, and protected when you visit our website, request information about equipment, or otherwise communicate with our company.

You may choose to provide information when making a product inquiry, requesting availability or pricing information, discussing equipment requirements, placing or preparing an order, or contacting our team. Depending on the nature of the communication, this may include your name, company, telephone number, email address, billing or delivery information, equipment requirements, and other information you voluntarily provide.

Like most business websites, certain technical information may be collected automatically during normal website operation. This may include your IP address, browser type, operating system, device information, pages viewed, referring websites, and general website usage data. This information may be used to maintain website security and reliability, identify technical issues, and better understand how visitors use our website.

Information received by Rising Sun Productions may be used to respond to inquiries, provide information concerning equipment, process or administer orders, communicate with customers and suppliers, coordinate delivery or fulfillment activities, maintain business records, improve our website and customer communications, and satisfy applicable legal obligations.

We do not sell personal information. Information may be shared where reasonably necessary with organizations supporting our business activities, including equipment manufacturers or suppliers, shipping and delivery providers, payment or administrative service providers, website hosting providers, information technology companies, communication platforms, and professional advisers. Information may also be disclosed where required by law or reasonably necessary to protect our rights, personnel, customers, business operations, or property.

Reasonable administrative, technical, and organizational safeguards are maintained to help protect information against unauthorized access, disclosure, alteration, misuse, or destruction. No electronic communication or storage system, however, can be guaranteed to be completely secure.

Information is retained for as long as reasonably necessary for the purpose for which it was obtained and for legitimate requirements associated with orders, customer communications, business records, legal obligations, disputes, and applicable agreements.

Our website may contain links to websites operated by equipment manufacturers, suppliers, or other independent organizations. Rising Sun Productions does not control the privacy or security practices of those websites.

Where applicable law provides relevant rights, individuals may request access to personal information maintained by the company, request correction of inaccurate information, or request deletion where appropriate. Such requests are considered in accordance with applicable legal requirements.

Terms of Use

This website is provided by RISING SUN PRODUCTIONS, LLC (“Rising Sun Productions”) to present information about the equipment and related products supplied by our company. By accessing or using the website, you agree to these Terms of Use.

Availability and Orders

Displaying equipment on this website does not guarantee that a particular product, model, configuration, or quantity is currently available.

Availability may depend on inventory, manufacturer supply, distribution arrangements, shipping conditions, or other circumstances. Prices, availability, delivery estimates, and order requirements may be confirmed separately as part of the applicable transaction.

An inquiry or request for information does not by itself constitute an accepted order or create an obligation for Rising Sun Productions to supply equipment.

Equipment Selection and Use

Customers are responsible for determining whether equipment is appropriate for their intended use and for following applicable manufacturer instructions, operating requirements, safety information, and limitations.

Information on this website should not replace product documentation or instructions supplied by the applicable manufacturer.

Website Use

Visitors may use this website for lawful informational and business purposes. Users must not interfere with website operation, attempt unauthorized access to systems, introduce malicious software, circumvent security controls, or misuse website content.

References or links to manufacturers, products, organizations, publications, or other third-party resources are provided for descriptive or informational purposes. Unless expressly stated otherwise, such references do not establish an endorsement, certification, sponsorship, or affiliation.

Website Availability and Liability

This website and its contents are provided on an “as available” basis. To the extent permitted by applicable law, Rising Sun Productions does not warrant uninterrupted website availability or that all website information will be free from errors or omissions.

To the fullest extent permitted by applicable law, RISING SUN PRODUCTIONS, LLC shall not be liable for indirect, incidental, consequential, special, or exemplary damages arising solely from the use of, inability to use, or reliance upon this website.

Product purchases, warranties, returns, delivery obligations, and other transaction-specific matters may be subject to separate terms applicable to the particular order, product, or manufacturer.

Governing Law

These Terms of Use are governed by the laws of the State of Connecticut. Any dispute relating specifically to these Terms or use of this website shall be subject to applicable law and the jurisdiction of the appropriate courts within the State of Connecticut.

Intellectual Property Notice

The original content, branding, and presentation of this website are protected by applicable intellectual property laws. RISING SUN PRODUCTIONS, LLC reserves all rights in materials owned by the company and respects the intellectual property rights associated with the equipment and brands supplied through its business.

Website Content

Original written content, graphics, logos, photographs, page layouts, promotional materials, product presentations, and other materials created by or for Rising Sun Productions may be protected by copyright, trademark, and other applicable laws.

Visitors may access and view these materials for legitimate informational and purchasing purposes. Except as permitted by law, company-owned materials may not be substantially reproduced, republished, modified, distributed, commercially exploited, or incorporated into another website or publication without appropriate authorization.

Product Images and Information

The website may contain photographs, specifications, manuals, descriptions, model names, technical information, or other materials associated with equipment supplied by Rising Sun Productions.

Some of these materials may belong to equipment manufacturers, suppliers, licensors, or other third parties and may be displayed with permission or otherwise used as permitted. Their appearance on this website does not transfer ownership of the underlying intellectual property to Rising Sun Productions or to website visitors.

Manufacturer Names and Trademarks

Manufacturer names, product names, model designations, trademarks, service marks, and logos referenced on this website remain the property of their respective owners.

Their use may identify, describe, or provide information about equipment available through Rising Sun Productions. Unless expressly stated, reference to a third-party brand does not imply that Rising Sun Productions owns that brand or its associated intellectual property.

Rising Sun Productions Branding

The RISING SUN PRODUCTIONS name, company logo, and original branding elements are business assets of the company. Unauthorized use of these materials in advertising, websites, domain names, publications, promotional materials, or other commercial communications is prohibited.

Nothing on this website grants an express or implied license to use intellectual property belonging to RISING SUN PRODUCTIONS, LLC or any third-party manufacturer, supplier, or rights holder except as expressly authorized by the applicable owner.